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Search results for “Customer experience”
Hospitality customer experience firm Vocust raises nearly RMB 100 million in A round
06/09/2021
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9:59:50 AM
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The company was founded by Trip.com’s former COO and backed by top investors like Tencent and Sequoia Capital .
China's cruise tourism sees promising revival
10/10/2023
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5:18:14 PM
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On September 19, China's Ministry of Transport announced the full resumption of international cruise ship transport to and from ports in the country.
Trip.com Group continues to count on generative AI to serve travellers
09/05/2023
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5:03:13 PM
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The group’s AI assistant, TripGenie, released new features plus a new initiative, AI-generated content production, too, was taken in Q2.
Sands China introduces mobile payment services for Korean tourists
09/27/2023
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2:56:13 PM
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This collaboration also helps create a connected international digital payment ecosystem for Macau, solving the problem of cross-border payments for international tourists.
Baidu unloads Trip.com shares worth $159 million; Travel booking platform secures $27.4 million for overseas expansion | Weekly Review
09/16/2023
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9:23:15 AM
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Accor sees record China hotel deals as travel beats slowdown; Merlin and Tencent enhance digital experience at new Legoland resorts in China.
Tongcheng carries growth momentum in hotels category into Q2
08/30/2023
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1:58:56 PM
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By capitalizing on travel demand and working out relevant sales strategy, Tongcheng achieved sizable growth in hotel bookings as compared to what it had achieved for the same period in 2019.
Merlin and Tencent enhance digital experience at new Legoland resorts in China
09/11/2023
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11:43:40 AM
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The collaboration will first focus on upcoming Legoland destinations in Shenzhen, Shanghai and Sichuan.
Platforms like Douyin have difficulty challenging OTAs; Saudi Arabia partners with ITB China | Daily Brief
09/06/2023
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6:14:17 PM
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Global agents further tapping China's inbound travel; Shanghai Disney previews new Zootopia land.
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